Good is not good enough. Feel good is the new customer service standard.
Whether it’s a delivery from Amazon, a pizza from Domino’s, or a ride from Uber, successful customer service experiences leave the customer feeling good. Meeting expectations is no longer good enough to stay in your customers’ good graces – you have to use technology to wow them every time with convenience, visibility, and a good story. Discover what this new standard looks like and how to live up to it throughout the service cycle.